State Farm® Insurance Agent Michael Munn
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What our customers say about us...
John Vines
April 1, 2024
"State Farm policy holder for many years. Grandfather and father were both agents with the company for 3 decades. Want to warn everyone about the horrible experience with this agent. Was transferred to him from out of state when we moved to Texas. Had we known the other options and seen the reviews, we would have gone elsewhere. Agent does not answer phone calls at office during listed business hours and does not return voicemails. Was given bad information by this office about an incident process and had to work with the national call center to get the process corrected at 3PM on a Friday. When we needed a local agent the most, he probably was at home or on a lake somewhere. Like a good neighbor that you never see or hear from until it’s time to collect money and then he’s quick to send you the bill. Do not recommend, find another State Farm agent. Giving 2 stars only because of the actual help provided by the national call center that is supposed to handle after hours issues but has to work extra due to this man’s inability to be available to his customers."
Michael Morbius
May 22, 2023
"Mr Donnie Marvels and Mr Micheal Munn are very friendly and communicates so you understand everything clearly. I will recommend them to family and friends when asked for someone to go to."
"Michael thank you so much for the 5 star review. Thank you for your business; putting you first has made us #1."
Amy Smith
January 27, 2023
"Donnie was amazing!!! He helped us get a new policy for my new driver and helped me transfer other policies to this agency. He was knowledgeable and so very personable. Insurance typically isn’t a fun chore, but I look forward to my next visit there just to see the friendliness inside this office!"
Nicole Winningham
January 11, 2023
"Donnie at this office is excellent. Really went above and beyond assisting me with an accident claim. He even reached out to PD and got my report early!"
"Nicole thank you for your kind words. I am blessed to have great people working for me."
Jay Galeon
November 18, 2022
"Michael Munn State Farm account manager Noah Day is excellent. Noah is very accommodating, friendly, patient, professional and has a great sense of humor. He is very knowledgeable and explained the details of our policy. He helped us secure a very good premium auto and home insurance policy. We absolutely appreciate his expertise and will definitely recommend him, his colleagues and this branch. Thank you so much and God bless you all."
pharris morgan
October 4, 2022
"Mike Munn insurance has charged me for cars that we have taken off our policy for months. When I called several times to have the cars taken off but they continued to charge me. They are still sending me bills a months after policy qas canceled. I had to report them and cancel my card. If you need, if it where me, I'd go somewhere that doesn't need to rip people off to make money. My new policy is 50 percent cheaper any ways"
ibbangin 4sho
October 4, 2022
"We took cars off our insurance and they continued to charge us for 3 months. Then we canceled our insurance and they still continued to charge us. I called them several times about this and they said they would fix it but didn't; so we had to go as far to cancel our card so they would stop charging us. We got insurance somewhere else for almost half of what they charged us."
Dana McKinney
November 2, 2021
"Excellent Service - always quick to respond"
"Thank you Dana."
Cathy Wright
January 10, 2021
"Excellent assistance with my insurance questions"
Heather
September 10, 2015
"Doesn't show up for client appointments"
"Unfortunate that an ex-employee can leave a review"
Charles Marshall
April 3, 2015
"There’s no agent quite like Michael Munn. My family and I all have quality life insurance, and it’s all thanks to Mr. Munn. It’s been a pleasure having him as our agent, and I personally feel that I have someone who really has me in mind. You are a great agent and better person, Mike."
Rick Nickson
March 9, 2015
"A few years I bought my first car. It was precious to me; I made sure I took extremely good care of it, and that included finding the best possible car insurance. I got my car insured with help from StateFarm’s Michael Munn. Four months ago, I was in a minor accident, but it was lucky to have auto insurance. It wasn’t costly to fix and I now I’m back on the road."
Roderic Baggins
November 28, 2014
"Mike is really and truly just a gentleman and a great guy to work with. He was very patient with me over the phone, and I am so glad I made the switch to him. He gave me a brief outline of the coverage State Farm offers, and it easily convinced me that I should make the switch. I am very happy with my current price, and frankly surprised I hadnt thought of this sooner."
Umesh Singh
October 31, 2014
"I was just referred to Mike from a friend, and boy am I glad I did. I saved a ton of money compared my silly old plan. And its hard for me now to imagine why I was even paying that much in the first place. Mike did a good job explaining everything to me, and I really did feel like I was in good hands, ha!"